Get in Touch · Courtside Support

Contact the Viewtickermatesm Team

Spotted a strange trajectory, want to run the 10-serve challenge with your club, or have a question about the Magnus model? Send us a message — a real person from our physics and analytics team reads every enquiry.

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Company Details

Viewtickermatesm Ltd
Company No. 14829736
Unit 4, Harbour Quay Studios
22 Marina Walk
Southampton SO14 3JF
United Kingdom
Response time
≤ 2 days
Office hours
09–17 UK

Direct Email

Before You Write

Quick Answers From the Baseline

Many questions are answered in our modules. If yours is below, you may get to the answer faster than our reply.

Gameplay

Why did my serve hit the net at 10°?

Low power makes the ball drop faster before the net. Check the side-elevation clearance readout and see Serve Trajectory Physics for the clearance window at each speed.

Scores

My best score disappeared.

Best scores are stored only in your browser and only with functional storage enabled. Rejecting non-essential cookies or clearing site data removes it. Manage this via Cookie Settings in the footer.

Clubs & Schools

Can I use the arena in training sessions?

Yes, for non-commercial coaching and teaching. For branded, commercial or large-group use, choose "Coaching, club & school use" in the form and tell us about your squad.

Bug Reports

What should a bug report include?

Your browser and device, the target zone, power, launch angle, direction, spin mode and the result shown. A copy of your serve log row helps us reproduce the flight exactly.